About Us

At Contour Skin we believe that great skincare should be effortless, effective, and empowering. That's why we created our advanced LED beauty face mask - designed to bring professional level skincare technology, that rivals market leaders, into the comfort of your own home. 

Founded in 2025, with a passion for innovation and self care, our journey began with one goal: to make advanced skincare treatments accessible to everyone. Using the power of LED light therapy, our mask targets a range of skin concerns - from breakouts and fine lines to dullness and uneven tone. 

Our product is developed with a commitment to skin safety and results you can see and feel. Whether you're new to light therapy or a skincare enthusiast, our mission is to give you the tools to glow with confidence. 

We are proud to be part of a growing community that values smart skincare and self love - and we're just getting started...

 

 

 

Privacy Policy for CONTOUR SKIN LTD

At CONTOUR SKIN we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase our LED beauty devices. By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a better shopping experience, process your orders, and improve our services. The types of information we collect include:

  • Personal Identification Information: This may include your name, email address, shipping address, billing address, phone number, and payment information.

  • Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

  • Cookies: We use cookies to enhance your shopping experience. Cookies are small files stored on your device to remember your preferences and improve site functionality.

  • Device Information: We may collect data about the device you use to access our website, including your device's operating system, browser type, and other technical data.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: To complete transactions, process payments, and deliver products to you.

  • Customer Support: To respond to inquiries, resolve issues, and provide customer support.

  • Marketing: With your consent, we may send promotional emails about new products, special offers, or updates. You can opt out of these communications at any time by following the unsubscribe link in our emails.

  • Improvement of Services: To analyse usage trends, improve our website, and personalise your shopping experience.

  • Compliance with Legal Obligations: We may need to share your information to comply with legal requirements or respond to legal claims.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:

  • Service Providers: We work with third-party companies to assist in processing orders, shipping products, providing customer service, and conducting marketing campaigns. These third parties have access to your personal information only to perform specific services on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or to protect our rights and safety, or the rights and safety of others.

  • Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We recommend that you use strong, unique passwords for your account and avoid sharing them with anyone.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request to see the personal data we hold about you.

  • Correction: If your information is inaccurate or incomplete, you can request updates.

  • Deletion: You can ask us to delete your personal data, subject to legal obligations.

  • Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@contourskin.co.uk

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons) to enhance your experience on our site, analyse website traffic, and improve our services. By using our website, you consent to our use of cookies.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to third-party websites that are not controlled or operated by us. This Privacy Policy does not apply to these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes. Your continued use of our website after any changes to this policy will constitute your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@contourskin.co.uk


 

Terms and Conditions for CONTOUR SKIN LTD 

These Terms and Conditions govern your use of CONTOUR SKIN'S website and your purchase of LED beauty devices from us. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our Site.

1. General Information

Contour skin is an online retailer specialising in LED beauty devices. We reserve the right to change, modify, or revise these Terms at any time. Any updates will be posted on this page with an updated effective date. Please review these Terms periodically for any changes.

2. Products and Availability

We make every effort to ensure that the products listed on our Site are described accurately and are available for purchase. However, we cannot guarantee the availability of all items at all times. We reserve the right to modify or discontinue products without notice.

If a product you order is out of stock or unavailable, we will notify you as soon as possible and offer alternatives or a full refund.

3. Pricing and Payment

  • Pricing: All prices are listed in GBP and are subject to change without notice. Prices may change based on promotions, sales, or changes in supply costs.

  • Payment: We accept various payment methods. Payment must be made in full at the time of purchase.

  • Taxes: Sales tax will be added to your order if applicable based on your shipping address and local tax laws.

  • Promotions: From time to time, we may offer discounts or promotional offers. These offers are valid for a limited time only and are subject to specific terms and conditions.

4. Order Confirmation and Shipping

  • Order Confirmation: After you place an order, you will receive an order confirmation email with the details of your purchase. This does not constitute acceptance of your order.

  • Shipping: We aim to process and ship all orders within 3-5 business days. Delivery times may vary depending on your location and the shipping method chosen. Please refer to our Shipping Policy for more details.

  • Shipping Costs: Shipping fees will be calculated at checkout based on the shipping method and delivery location. We offer free or discounted shipping for certain promotions.

  • Risk of Loss: Once your order has been shipped, the risk of loss passes to you. You are responsible for ensuring the package is received safely.

5. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we offer a 30 day return window from the date of delivery. The product must be unused, undamaged, and in its original packaging. Some items may be non-returnable, such as opened or used beauty devices.

  • Refunds: Refunds will be issued to the original payment method once we receive and inspect the returned item. Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.

  • Exchanges: If you receive a damaged or defective item, please contact us immediately, and we will arrange an exchange or refund.

6. Account Responsibility

To place an order, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorised use of your account.

7. Intellectual Property

All content on our Site, including text, images, logos, graphics, and product descriptions, is owned by [Your Shop Name] or its licensors and is protected by intellectual property laws. You may not use any content from our Site without our express written consent.

8. User Reviews and Content

By submitting reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, and publish that content for marketing or promotional purposes. You are solely responsible for the content you post and agree not to submit any content that is illegal, defamatory, or violates the rights of others.

9. Prohibited Activities

You agree not to:

  • Use our Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.

  • Attempt to gain unauthorised access to any part of the Site, other user accounts, or computer systems.

  • Use any automated means, such as bots or scripts, to access the Site.

10. Limitation of Liability

To the fullest extent permitted by law, Contour Skin is not liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or the purchase of our products. Our total liability to you for any claim is limited to the amount paid by you for the product(s) in question.

11. Indemnification

You agree to indemnify and hold harmless Contour Skin , its affiliates, employees, agents, and contractors from any claims, losses, liabilities, or expenses arising out of your use of the Site or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of The United Kingdom. Any dispute related to these Terms or the use of our Site will be resolved in the courts of The United Kingdom.

13. Privacy

Your use of our Site is also governed by our Privacy Policy. Please refer to the Privacy Policy for information on how we collect, use, and protect your personal data.

14. Product Warranties and Guarantees

Product Warranties: Many of our LED beauty devices come with a manufacturer’s warranty, which typically covers defects in materials and workmanship under normal use for a period of 12 months. Please refer to the specific warranty terms included with the product for more information.

No Warranty for Misuse: We do not offer a warranty for products that have been damaged due to misuse, negligence, or unauthorised repair.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at info@contourskin.co.uk